Having a clear collections development policy containing a concise selections criteria would hopefully mean that objectionable material does not make it to the library shelves. However, this is not always the case and having an active and vocal parent body means that staff may have to deal with complaints. Also having a variety of cultures means that there are any number of reasons a piece of material may be found objectionable. A good resource here would be Barbara Braxton’s Sample Collection Policy (Braxton, 2014).
This document recommends that we have the right to provide opportunities and resources which reflect a wide variety of perspectives. Some of these items may contain information that is offensive to a member of the school community. Objections to these materials are a democratic right and should be treated as legitimate concerns, but they must understand that a parent cannot determine suitability for other students. In this case, a parent may write a letter/email voicing their concern and the reason, a review of the item will be carried out by the TL and another member of staff. An independent person may be asked to give their opinion. The three members will consult and decide the appropriate course of action and the complainant will be informed of the decision. The complainant may see the selection criteria if they are not satisfied and have the right to refer to the school board if still not satisfied.
Braxton, B. (2013). Sample collection policy: Collection development. Retrieved from http://500hats.edublogs.org/?s=sample+collection+policy